Community managers unite! Learn best practices, lessons learned and skills needed for managing online communities. We will discuss community management essentials, skills needed to become and effective community manager and what it takes to ensure you are providing value to your customers as well as for your business. The panelists have experience managing communities for companies such as Lego, Fox Interactive, Belo and AT&T.
http://2008.sxsw.com/interactive/programming/panels_schedule/?action=show&id=IAP060566
